We’re looking for a full-time Salon Concierge to schedule and manage clients’ appointments, assist in daily operations, and provide a unique and genuine experience for a professional and multicultural staff and clientele. Our Salon Concierges are the first and last impression of the client experience, so if you love giving warm welcomes, are organized, and know how to work as a team member, you’ll do great here. If you appreciate details, are excited about growth (both personally and professionally), and have a great sense of humor, you’ll do even better. You’ll work side by side with our passionate team to provide client-focused service and detail-oriented hair solutions while gaining and perfecting your work experience in the following areas:
Client Service & Relationship Management: Your days will vary from preparing small bites and beverages from our complimentary menu to following up on with clients, and ensuring their visit with us is as lovely as it can be.
Appointment Management: You’ll schedule and book appointments based on stylist and client availability according to service times. You’ll also manage the waitlist.
The Business of Beauty: Ensure quick and efficient checkout and complete weekly report summary to check in on our growth.
Hair Care Curation: Learn about why our approach makes a difference and give informed service and product recommendations to clients.
Embracing Teamwork: All hands on deck! We’re a small and close-knit team; it takes all of us, bringing our best, to make sure the salon is always “Showroom Ready.”
This might be the position for you if:
You’re organized, can communicate well in person and in writing, and find delight in the details.
You’ve worked at least 1 year in customer service positions and genuinely enjoy bringing a smile to someone’s face every day.
You’re good at staying focused and believe that anything worth doing is worth doing it right.
You have experience with Google software such as Gmail, Drive, Google Calendar, Google Docs, Google Slides, and Google Sheets.
You’re looking for a company to grow with and make an individual impact.
You love the beauty industry and dress for success every day
Extra points if:
You’ve worked the front desk in a salon or in the beauty industry
You know how to use Booker salon software
You know how to use social media professionally
You have an Associate’s or Bachelor’s degree
Compensation is an hourly rate based on experience and skill, with options to move to salary. Estimated range is 28,000 - 32,000 annually. Check out our benefits for more perks!